FAQs may seem repetitive and time-consuming for local businesses, but they actually hold value for improving customer service and reputation. Despite the rise of the internet, people are still asking common questions, leading to the creation of online FAQ pages. However, large FAQ pages can be daunting and may indicate a failure to address these questions elsewhere. There are alternative ways to address common questions and improve customer experience.

source: Local Business FAQs: A Little More Love

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